Returns & Shipping
Each product is crafted uniquely upon order.
No bulk. No waste. Just what’s needed – the way nature works.
If you change your mind, we understand.
Unfortunately, we can not process returns or exchanges for size, fit or color preferences, and any other reasons not mentioned here.
If your item arrives damaged, has a manufacturing error, or something went wrong on our end, we take responsibility.
Contact us within 15 days of delivery, and we’ll arrange a replacement or refund.
For our EU customers:
The right of cancellation does not apply, as each piece is produced specifically for you.
Fit Wisdom
Our pieces are made for real life – human bodies, dog hair, movement, rest.
For the best fit:
• Place a favorite shirt or sweater flat on a surface.
• Measure width (armpit to armpit) and length (top to bottom).
Then compare with the size chart shown in the product images and description.
Please take a moment to review this carefully.
It helps to prevent any potential disappointment

Delivery
Processing time: 1–3 days
• Shipping time US: 2-8 business days
• Shipping time EU: 2-15 business days*
• Shipping time CA: 2-5 business days
During high-volume seasons, minor delays may occur.
*Europe: 2-10 days | UK & IE / EFTA / Northern Europe: 5-15 days
Feral & Co is a small brand.
We can’t move at the speed of big businesses & brands –
and we don’t want to.
As the world moves fast, we choose a slower rhythm.
One that keeps humans + dogs connected,
so they can move and bond in the way nature intended.
Thank you for sharing this pace with us.


